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Writer's pictureAlessio Piceci

Key steps of our Strategic Research: how do we structure a Clear but Personalized Process?

Updated: Sep 25


At Piceci Services, our strategic research process is the key to creating customized ecommerce solutions that fit each client’s unique needs.

Whether you're:

  1. starting fresh in the ecommerce world

  2. fixing existing problems

  3. planning to grow with advanced integrations our well-organized and personalized approach ensures your success.


Here’s how we make it happen:


1. Internal Research:

Understanding the Client’s Business

The first step in our research process is to develop a deep understanding of your business. We recognize that every client has unique needs, and we firmly reject the notion of a one-size-fits-all solution. This is why we begin with a thorough analysis of your existing ecosystem, taking into account your current processes, technologies, and challenges.

By conducting this detailed assessment, we can identify potential issues, integration points, and areas for improvement. Skipping this critical step can result in conflicts between different software or applications, leading to inefficiencies and unexpected problems down the line. Therefore, we prioritize this analysis to mitigate risks, ensuring that any solutions we recommend will integrate seamlessly into your existing environment and support a smooth, successful deployment.


KEY POINTS


  • Identify goals and challenges 🎯: We work closely with you to understand what you want to achieve, what problems you face, and your long-term goals.

  • Examine your current processes 🗺️: We look at how your business operates now, so we can create a strategy that works with your existing strengths and addresses any weaknesses.

  • Create a customized plan 🧩: Based on what we learn, we develop a plan that fits your needs now and can grow with you in the future.


While we use structured processes to ensure quality, we also customize our approach to fit the unique situation of each client, making sure our solutions align perfectly with your business strategy.


2. External Research:

Understanding the Market and Competition


After gaining a comprehensive understanding of your internal needs, our focus shifts to the external environment. This phase is crucial for positioning your business within the broader market context. We take the time to understand how your business operates within its industry, examining not only the current market trends but also the competitive landscape and the latest technological options available. By doing so, we ensure that our approach is not only tailored to your internal strengths and challenges but also aligned with external opportunities and threats.


KEY POINTS


  • Study industry standards and competitors 🔍: We analyze external factors that could impact your ecommerce strategy, such as prevailing market trends, competitor actions, and emerging technologies. This helps us identify where your business stands in relation to industry benchmarks and how it can carve out a competitive advantage.

  • Find opportunities for growth 🚀: For clients aiming to expand, we go beyond current practices to identify new tools, platforms, or markets that can propel your business forward. We focus on areas where your business can innovate or capitalize on underexplored opportunities to drive growth.

  • Compare with best practices 📊: For those who need to resolve existing issues, we conduct a thorough comparison of your current operations against industry best practices. This allows us to pinpoint inefficiencies or gaps that need addressing, ensuring your business is not only up to standard but also optimally positioned for future success.


By conducting this extensive external research, we can recommend solutions that are not only a perfect fit for your business but also competitive and resilient in the face of future challenges. This ensures that your business is well-prepared to thrive in a dynamic and ever-evolving market.


3. Tech Research:

Planning the Right Technology


The final step in our research process is tech research, where we combine our in-depth understanding of your business and the market to identify the most effective technological solutions. Central to this phase is our extensive integrations database, which includes over 1,000 categorized integrations.

This powerful resource is the result of significant investment in research and development, allowing us to stay at the forefront of technological advancements in the ecommerce space. Additionally, we collaborate with a network of specialized partners who provide expertise in specific areas, enabling us to tackle even the most complex challenges with precision.


KEY POINTS


  • Choose the right technology and tools 💻: For clients entering the ecommerce arena, we utilize our integrations database to select the most suitable platforms and tools. This ensures you have a strong, reliable foundation that meets your specific needs from the very start.

  • Fix technical issues 🛠️: For clients facing existing challenges, we draw on our database and partner expertise to implement targeted solutions that resolve your current issues effectively. Whether it’s system integration, software conflicts, or other technical problems, our approach is designed to deliver long-lasting fixes.

  • Plan for future growth 📈: For those looking to expand, we design a scalable technology strategy that supports long-term success. By choosing integrations and tools that can grow with your business, we ensure that your ecommerce operations remain agile and competitive as you scale.


Our deep industry knowledge, combined with the power of our integrations database and strategic partnerships, allows us to craft a technology strategy that is both clear and innovative.


Conclusion


At Piceci Services, we specialize in transforming e-commerce platforms into engines for long-term business innovation.

We achieve this through a strategic research process to closely align with your specific needs—whether you're starting fresh, fixing existing challenges, or planning for growth.

Our approach is supported by a robust database of over 1,000 e-commerce integrations, designed to cater to diverse sectors and unique business requirements. By focusing on secure and innovative ICT solutions, we ensure that every strategy we implement is not only effective but also prioritizes privacy and safety.

Continuous technological research is at the heart of what we do, allowing us to stay ahead of industry trends and provide you with a customized e-commerce ecosystem that’s built for future success.


Feel free to contact us for any additional information, and thank you for reading!

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